![]() ![]() I understand that you are inquiring about Canon's software compatibility with the new Mac OS X 10.12 Sierra operating system. ![]() Thank you for contacting Canon product support. Canon in a product enquiry to Kuvacode about Smart Shooter Pro 3 software - Basically Canon need to fix this before everyone except Photojournalists and top end Commercials move to Nikon! The continued head in the sand 'its not our fault, we're not going to fix it' is narrowminded and poor commercial long term business planning.īoth Customer Service replies note that 'further information' may be coming later in October, but this could and should have been fixed before the OS was published - I have little confidence that my specific set up will be fixed this month or at all currently. I've contact a 3rd party DSLR control software developer and got the same universal answer, Canon need to update there software because even these guys use the Canon Libraries in the background - Come on Canon get your house in order Below is the first contact with Canon followed by a reply sent this morning to a reply that I recieved when I c.c. To say I'm pi**ed is an understatement - I've tried a work around by installing a clean El Capitan guest machine in VMWARE Fusion, but of course this hasn't worked either since the Guest 'borrow's the hosts USB controller (you know the one Apple tested in BETA for year and finally updated in Sierra!). I've been having an on going 'discussion' (arguement) with Canon Customer Services since I discovered on a weeks holiday (24th September-3rd October) that my trusted tethered landscape set up no longer worked under the new Sierra OS (I shoot HDR and Stacked Panoramas, tethered with a TetherTools 5m USB to my 5Dmkii). I never expected it to be populated by trolls and fanatics. They have gone together for years and are unlikely to be abandoned by the many photographers now. That is inconvenient, but it is an option. I run more than one partition on this machine and if I need to, I can dive back into the previous version of the OS loaded on another partition. The software worked for over a year with the Mac OS -through various updates, seeds, betas, whatever! It has only now become unusable. My response from Canon aknowledges this.Īs for buying Canon's newest product and making sure that software is compatible by investing in a Window's machine? I hope that was a joke! I stated that Apple will take no responsibility for 3rd party software which you disagreed with claiming it was Apple's responsibility. I am not using the public release of the Beta. I also stated that I am part of the Appleseed programme with a 2 way communicatrion system in place WITH APPLE ENGINEERS to feed back on their seeds. I had already reported in the initial post that I had done that. Firstly, it was recommended that I file a Bug Report to Apple. Will contact Apple Support again and post any news here.I had ignored the last post at the top of this page as it was a waste of time responding. ![]() But sooner rather than later, Apple is going to strip all the 32-bit libraries, apps, and codes out of macOS, just like it already did in iOS 11 this year. June 2018: All new apps and updates to existing apps submitted to the Mac App Store need to be 64-bit only.Īpple hasn’t clarified what “without compromise” means, and presumably 32-bit apps from outside the Mac App Store will continue to run for at least the next year or two (if only via some kind of Rosetta-esque downloadable compatibility layer).January 2018: All new apps submitted to the Mac App Store need to be 64-bit only.High Sierra will, in Apple's own words, be the last macOS release that can support 32-bit macOS apps “without compromise.” And for apps distributed through the Mac App Store, there are two new dates to add to the timeline: Even in High Sierra, as of this writing, all of Apple’s code is 64-bit-but you can continue to develop and run 32-bit apps as long as there’s not some other compatibility problem.īut this is the beginning of the end. An update from macOS 10.13 High Sierra: The Ars Technica review | Ars Technica: ![]()
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